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Student Welfare Officers in
the Indian High Commission & Consulates in Australia

High Commission of India
3-5, Moonah Place, Yarralumla, ACT 2600
Tel: 02- 6225 4913
Fax: 02-6273 1308
Website : www.hcindia-au.org
E-mail: fscw@hcindia-au.org

Contact person for Students welfare:
Mr. Tarun Kumar, First Secretary(CCR) Mobile: 0466906177

Consulate General of India, Sydney
Level 3, 109 Pitt Street
Sydney NSW 2000
Tel: 02- 9223 2702
Fax: 02-9231 2299
Website: www.indianconsulatesydney.org
E-mail: indianc@indianconsulatesydney.org

Contact person for Students welfare:
Mr Sashikant Meshram, Vice Consul (Consular) Mobile: 0422026137

Consulate General of India, Melbourne
344, St. Kilda Road, Melbourne, VIC – 3000.
Tel: 03-96826203
Fax: 03-96968251
Website: www.cgimelb.org
E-mail: cgo@cgimelb.org

Contact person for Students welfare:
Mr. Rakesh .V. Kawra , Vice-Consul, Mobile: 0430020828

Consulate General of India, Perth
Lots 70-74, 6th floor, 12 St Georges Terrace, Perth WA – 6000.
Tel: 08-92214205
 Fax: 08-92217039
E-mail:  hoc.perth@mea.gov.in

Contact person for Students welfare:
Mr. H.L.Raichandani, Consul/HOC, Mobile: 0423715575

Honorary Consulate of India, Brisbane
175, A Swann Road, Taringa,
Brisbane, Queensland 4068,
Telephone : 00-61-7-38713362
Fax : 00-61-7- 33715198
E-Mail : indcon@optusnet.com.au
Website : www.hcindia-au.org

Honorary Consul*
Mrs. Archana Singh

Study in Australia:  The official website of the Government of Australia for international students can be accessed at http://studyinaustralia.gov.au/Sia/Splash2.aspx. This website also offers a general guide to studying and living in Australia at http://www.studyinaustralia.gov.au/ArticleDocuments/102/en-StudyGuide.pdf.aspx

Australian High Commission / Consulates General in India :  
The Australian High Commission website:    http://www.india.embassy.gov.au/ndli/study.html has
useful information for students coming to Australia, including the information about the education agents who are members of Association of Australian Educational Representatives in India (AAERI) available at   http://www.india.embassy.gov.au/ndli/study3.html  and http://www.aaeri.org/ .   

High Commission of Australia
1/50-G, Shantipath, Chanakyapuri,
New Delhi-110 021
Tel: +91 11 41399900
Fax: + 91 11 26873172
e-mail: austhighcom.newdelhi@dfat.gov.au
Web: http://www.india.embassy.gov.au/ndli/home.html & www.dfat.gov.au

Consulate General of Australia
Level 10, A Wing
Crescenzo Building
Opp MCA Cricket Club
G Block, Plot C 38-39
Bandra Kurla Complex
Mumbai 400 051
Tel: +91 22 6757 4900;
Fax: +91 22 6757 4955

Consulate General of Australia
9th Floor, Express Chambers
Express Avenue Estate
Whites Road
Chennai 600 014
Tel: + 91 44 45921300
Fax: + 91 44 28604988

  • For  complaints against Private Education Providers on  issues like  fees and refunds, course progress or attendance, the cancellation of enrolments or accommodation or work arranged by providers as also complaint about education agents working for the education providers, please contact Overseas Students Ombudsman: www.oso.gov.au
  •        Post: GPO Box 442, Canberra ACT 2601
           E-mail: overseas.students@ombudsman.gov.au
           Tel: 1300 362072
           Fax: 02-62760123

  • The Overseas Students Ombudsman has jurisdiction in all states and territories except South Australia where different arrangements apply. The South Australian Training Advocate (http://www.trainingadvocate.sa.gov.au/ ) deals with complaints from overseas students about private education providers. 

Australian Capital Territory Ombudsman
Level 5, Childers Square, 14 Childers Street
Canberra City ACT – 2601
Tel: 1300 362 072

New South Wales Ombudsman
Level 24
580 George Street, Sydney NSW 2000
Tel: 02 9286 1000

Northern Territory Ombudsman
Level 12, NT House
22 Mitchell Street, Darwin NT 0800
Tel:  08 8999 1818

Ground Floor, Centrepoint Building
Hartley Street (opposite the Diplomat Hotel), Alice Springs NT 0870

Queensland Ombudsman
Level 17
53 Albert Street, Brisbane QLD 4000
Tel:  07 3005 7000

South Australian Ombudsman
Level 5
50 Grenfell Street, Adelaide SA 5000
PO Box 3651
Rundle Mall SA 5000
Tel: 08 8226 8699

Tasmania Ombudsman
99 Bathurst Street, Hobart 7000
GPO Box 960 Hobart TAS 7000
Telephone: 03 6233 6217

Victorian Ombudsman
Level 9, North Tower
459 Collins Street, Melbourne VIC 3000
Telephone: 03 9613 6222

Western Australia Ombudsman
Level 12, St Martin's Tower
44 St George's Terrace, Perth WA 6001
Telephone: 09 325 5000

Student Help Websites and Centres:

  • A general website for international students can be seen at http://australia.internationalstudent.com/study_australia/
  • In Melbourne, various agencies which provide various services to Indian students on a voluntary basis include :
  •  International Student Care Service, contact number 1800 056 449, click here.
  •  FIAV (Federation of Indian Associations of Victoria), hotline number 1800-FIAV-00 (1800-3428-00), website www.fiav.asn.au
  • A campaign for international students focussing on safety awareness in Australia. It includes safety tips in English, Hindi and Punjabi languages, website www.thinkbefore.com
  • International Student Legal Advice Clinic (ISLAC) www.islac.org.au  is a free advice clinic to help the international students with any legal issues relating to :

              * Minor criminal matters (including victims of crime)
              * Housing and tenancy issues
              * Student rights
              * Police matters (including complaints)
              * Employment
              * Discrimination/racism
The Clinic operates on Wednesdays 6.00pm-8.00pm at the Western Suburbs Legal Service, at 30 Hall Street Newport, Victoria and is located near Newport station on the Werribee line.  No appointment is required. Phone (03) 9391 2244 for more information.

  • In Sydney, various agencies which provide various services to Indian students on a voluntary basis include :
    • Federation of Indian Students in Australia (www.FISA.org.au)
      Suite 72 Seabridge House, 377 Kent Street Sydney NSW 2000
      Phone: 1300 FISA4U / Sydney: +61 2 8006 1173
      Fax: +61 2 80881366 e-mail: sydney@fisa.org.au
    • All International Students Association Inc. (AISA)

    PO Box 9363, Harris Park, NSW 2150
    Mr. Navjot Singh, President Mobile: 0412718714
    e-mail: navjot50@hotmail.com


The doors of the High Commission, the Consulates and the Honorary Consuls are always open to visitors, especially to the Indian community. In order that all Indian students know that there is an open door for them to come and discuss their problems, the High Commission, the Consulates and the Honorary Consuls have designated every Friday, from 11 am till 5 pm, an Open Day for students, when any Indian student can walk in, without prior appointment, to meet the High Commissioner, Consuls General, the designated Student Welfare Officers and Honorary Consuls and discuss their problems and grievances.